PENALTY BILLS

We will no longer be sending out penalty bills. Those are the bills that come out after the penalty date (20th of each month). The penalty will simply be added to your next bill. You will get a letter if you are over 45 days late on your bill and it will be your shut off notice. Meters will be locked if the amount due in letter is not paid by the date stated. If you need assistance with your bill you will need to contact us to discuss that option. From now on you will get your monthly bill that is due in office by the 20th. After that a penalty will be applied and if your bill is not paid within 45 days, you will get a shut off notice.